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Re: [MISC] Erfaringer med RT (Request Tracker)

To: sslug@sslug
Subject: Re: [MISC] Erfaringer med RT (Request Tracker)
From: Kaare Rasmussen <sslug@sslug>
Date: Wed, 21 Mar 2007 09:33:46 +0100
Organization: Jasonic.dk
References: <etooks$3ev$1@www.sslug.dk> <spamdrop+7tmz28j75v.fsf@erdinger.exiqon.com>
User-agent: KMail/1.9.5

> Kenneth <sslug@sslug> writes:
> > Er der nogen blandt jer som kender til danske virksomheder eller
> > institutioner hvor RT (Request Tracker) bruges i produktion ifm.
> > helpdesk/support arbejde?

To af de seneste firmaer jeg har haft opgaver hos har brugt RT. Jeg har ikke 
deres accept, så jeg vil ikke lige sige hvem det er.

>Jacob Bunk Nielsen:
> På min arbejdsplads ved jeg at vores IT-afdeling tester OTRS for
> tiden.

Det ville være interessant at læse en sammenligning mellem OTRS og RT. 
(Opfordring).

-- 

Med venlig hilsen
Kaare Rasmussen, Jasonic

Jasonic                 Telefon: +45 3816 2582
Nordre Fasanvej 12
2000 Frederiksberg      Email: sslug@sslug

References:
- Erfaringer med RT (Request Tracker)
  - From: Kenneth
- Re: [MISC] Erfaringer med RT (Request Tracker)
  - From: Jacob Bunk Nielsen

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