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Re: [MISC] Erfaringer med RT (Request Tracker)

To: sslug@sslug
Subject: Re: [MISC] Erfaringer med RT (Request Tracker)
From: Jacob Bunk Nielsen <sslug@sslug>
Date: Tue, 20 Mar 2007 15:55:56 +0100
Newsgroups: sslug.misc
Organization: Exiqon
References: <etooks$3ev$1@www.sslug.dk>
User-agent: Gnus/5.110006 (No Gnus v0.6) Emacs/21.4 (gnu/linux)

Kenneth <sslug@sslug> writes:

> Er der nogen blandt jer som kender til danske virksomheder eller
> institutioner hvor RT (Request Tracker) bruges i produktion ifm.
> helpdesk/support arbejde?

Det blev brugt hos ORDB da jeg hjalp lidt med support for nogle år
siden.

På min arbejdsplads ved jeg at vores IT-afdeling tester OTRS for
tiden.

-- 
Jacob

Follow-Ups:
- Re: [MISC] Erfaringer med RT (Request Tracker)
  - From: Kaare Rasmussen

References:
- Erfaringer med RT (Request Tracker)
  - From: Kenneth

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